Contact Support

Need help with Inbox Hero? We're here to assist you. Reach out to our support team for any questions or technical assistance.

Email Support

Send us an email and we'll get back to you as soon as possible.

[email protected]

Response Time

We typically respond to support requests within 24 hours during business days.

< 24h

Global Support

Our support team provides assistance to users worldwide in English.

24/7

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Click the button below to open your email client with our support email pre-filled. Please include as much detail as possible about your issue to help us assist you faster.

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Frequently Asked Questions

Everything you need to know about Inbox Hero

Contact Support

Email Support

Response Time

Global Support

Ready to Get Help?

Frequently Asked Questions

Focus Mode & Email Rules

How does Focus Mode work?

How do email rules work with Inbox Hero?

Do I need to create rules to use Inbox Hero?

What is the Outlook add-in and do I need it?

How do rule priorities work?

Can I edit or delete rules after creating them?

Can I disable Focus Mode enhancement?

What makes an email "actionable" vs "non-actionable"?

General Questions

Does Inbox Hero create new folders in Outlook?

Is my email data secure?

What's included in the free trial?

Is my data used to train LLM models?

Can I use this across multiple inboxes?

Will this slow down my email client?

How do I cancel if needed?

Where is my email processed?